Skip to main content
Secure log in

Welcome back

Sign in to your AutoSure Care account.

or use email

Email sign-in is available. Other sign-in methods will appear only when securely configured.

Good day
Your AutoSure Care account
Signed in
Beta …
Thando
ThandoAutoSure Care Assistant
Standard vehicle

2023 Volkswagen Polo 1.0 TSI DSG

Loading vehicle details…

Next service105,000 kmExpected service type loading…Loading service timing…Loading service date…
Eligibility0/4monthly payments
Monthly subscription—/month
Next payment—payment status
What to do next

Keep your account up to date

We’ll show the most useful next step for your vehicle here.

Checking…
Account health

Keep your service record accurate

Checking your latest mileage update…

Checking…
—Recorded mileage
—Next service
—Monthly payments

Need help?

Send AutoSure Care a message from the help box in the bottom-right corner.

My vehicles

See the cars currently linked to your AutoSure Care account.

My cars

Cars on your AutoSure Care account

Your active or submitted AutoSure Care vehicles appear here.

2023 Volkswagen Polovehicle
—registration
—current mileage
90,000 kmlast service
105,000 kmnext service
Privateusage

Vehicle details

You can update registration and usage here. Your service schedule is managed by AutoSure Care and shown in your account.

Update mileage

Enter your car’s current odometer reading in kilometres. Keeping this up to date helps AutoSure track your next service accurately.

Current reading

93,000 km

Last updated 14 Sep 2026

Mileage cannot be lower than the previous reading. AutoSure keeps mileage updates in your digital vehicle history.

What happens after I update it?

Your service progress and kilometres remaining update immediately. Your monthly payment progress is not affected.

My subscription

Your AutoSure scheduled-servicing subscription, personalised and priced for your vehicle.

Another car?

Quote another car

Thando can quote another car using the account details you already have with us.

Your subscription

One AutoSure Care subscription. Priced for your car.

Your monthly quote is personalised using the vehicle, engine, age, mileage, usage, service history and expected servicing costs. Your accepted monthly price stays fixed for your covered vehicle under the agreed terms.

SubscriptionAutoSure Care
Monthly pricePersonalised to your car
ServiceWhen due and authorised
WorkshopYour choice

Your quote is based on the servicing requirements of your vehicle. The service checklist follows the applicable manufacturer schedule and due interval.

How servicing works

Your workshop. Simple paperwork.

When your service is due and AutoSure authorises it, download your personalised service form and take it to a workshop of your choice. The workshop completes the checklist and sends the form and invoice to AutoSure by email or WhatsApp.

Service history

See service and mileage events recorded for your vehicle.

Documents

Your AutoSure documents, vehicle records and service paperwork in one place.

AccountSubscription documentsDownload your current account summary at any time.
VehicleVehicle report readyUses the latest mileage and service information on your account.
Workshop formEligibility check requiredThe personalised form unlocks when your vehicle is service-ready.
Going for a service? When your vehicle is eligible, start a service request. After AutoSure review, download your personalised service form and take it to a workshop of your choice. The workshop sends the completed form and invoice to AutoSure by email or WhatsApp; AutoSure pays the workshop for eligible covered servicing.
Workshop

Workshop service form

Your personalised vehicle service form with a clear workshop checklist. Take it to the workshop of your choice and ask the workshop to email or WhatsApp the completed form and invoice to AutoSure for payment.

Downloads a personalised workshop form to your device when your vehicle is service-ready.

PersonalisedWorkshop usePrintable
Account

Subscription summary

Your vehicle category, monthly price, payment progress and customer details.

Account recordPayment progressPrintable
Vehicle

Vehicle report

Your current mileage, service timing and recorded AutoSure vehicle history.

MileageService timingPrintable
Maintenance

Service history

Review the service and mileage events currently recorded for your vehicle.

Account

Agreements

Review your AutoSure Care agreements and communication preferences.

Evidence centre

Upload supporting documents

Your chosen workshop sends its completed service form and invoice by email or WhatsApp to AutoSure. You can also upload supporting documents here.

PDF, JPEG, PNG or WebP · maximum 12 MB.

Loading your documents…

Vehicle report

A vehicle summary generated from the car’s AutoSure Care record.

Offers and referrals

No active offers

AutoSure Care does not currently offer referral credits or promotional discounts. Any future offer will be communicated with its terms.

Additional vehicles

Manage your own vehicles

Use My vehicles to view cars linked to your account or request a personalised quote for another car. Fleet services are not available.

Ask Thando about:

Thando

Thando

AutoSure Care Assistant
Hi, I’m Thando. I can help with your AutoSure Care account and vehicle.
AutoSure Care

Your car. Cared for monthly.

A smarter way to manage your car’s servicing after the dealer plan ends.

Why we exist

Car servicing should feel predictable, clear and easy to manage. AutoSure Care brings your vehicle, subscription, service timing and support into one place.

How it works

Get your personalised monthly price, keep your mileage up to date, and use your servicing benefit when your car is due and you meet the subscription requirements.

Built around your car

Your vehicle's service schedule matters. We use its details, mileage and service timing to help keep you on track.

AutoSure Care is a vehicle-care subscription service. It is not presented as an insurance policy. Benefits, limits and terms apply.

Help & support

Ask AutoSure for help and keep the full conversation linked to one support reference.

Tracked support

Open a support case

Best for billing questions, service queries, documents, membership changes or account problems. You can follow every reply here.

Contact

AutoSure Care

Email and WhatsApp remain available if you cannot use the portal.

Email
info@autosurecare.co.za

WhatsApp / Cellphone
063 818 2977

Quick explanation

Chat to Thando

Use Thando for an explanation of your payments, service timing, plan or account status. Open a support case when AutoSure staff need to review something.

New case

Tell us what you need help with

No approvals happen here

A support case can explain or investigate an issue, but it cannot itself approve workshop work, change a membership, or release a payment.

Your cases

Support history

Loading your support cases…

Agreements

View the agreements and permissions linked to your AutoSure Care account.

Subscription terms

Not recorded

Your agreement is recorded when you accept your AutoSure Care subscription.

Details confirmed

Not recorded

Shows that your vehicle, mileage, service and contact details were confirmed during sign-up.

Product communication

Off

Optional preference for AutoSure Care product updates.

Your information

Your recorded agreements and preferences are shown here. The terms that apply to your subscription remain available from My subscription.

Privacy

See what information AutoSure Care uses and how it is handled.

A few details to continue

Personal information

AutoSure Care may use your name, surname, contact details and other information you provide to operate and support your account.

Your vehicle

Vehicle information

Vehicle make, model, derivative, registration, mileage and service information may be used for quotes, reminders and service readiness.

Account storage

Secure database + local cache

When signed in, supported customer, vehicle, subscription and mileage information is loaded from AutoSure Care. This browser may keep limited interface data for convenience.

How AutoSure Care handles customer data

AutoSure Care uses security and access controls for customer information and supports appropriate processes for access, correction and deletion requests, subject to applicable law and the final privacy notice.

Payment-card security: AutoSure does not store full card numbers or CVVs. Live card tokenization must be handled by the connected PCI-compliant payment provider.

AutoSure Care contact

Questions about your profile or information can be directed to AutoSure Care.

Email: info@autosurecare.co.za
Cellphone: 063 818 2977

Account

Your signed-in AutoSure Care account keeps supported customer and vehicle information connected to the secure backend.

Account

Customer profile

Account ID

—

Connection

Signed-in account

Core account information is refreshed from AutoSure Care when you sign in.

This browser may keep limited interface data for convenience. Your signed-in account remains the source for supported customer, vehicle, subscription and mileage information.

Reminders

See your next payment and when your car is approaching service.

Subscription

Next payment

—

Monthly debits are recorded only after confirmation from the configured payment provider.

Mileage

Service distance

—

Remaining before the recorded service mileage.

Time

Service date

—

Your time-based service point.

What AutoSure will remind you about

Based on the vehicle and account details AutoSure Care has on record.

On track

Important account and service decisions also use transactional email and SMS when those delivery channels are available. Your portal remains the source of record.

Request a service

When your active AutoSure subscription has completed 4 monthly payments and your car reaches its service point, start the service journey here.

Service readiness

Checking your readiness…

We’ll unlock service requests only when your membership, payment and service-timing requirements are met.

MembershipChecking…
Monthly payments— / 4
Vehicle timingChecking…
A service request does not authorise workshop work. AutoSure reviews the request first; after approval, download the AutoSure service form and take it to a workshop of your choice.
Service ready

Start your scheduled service request

Your membership and service timing are ready. Send the request to AutoSure for review; once approved, download your personalised service form and take it to a workshop of your choice.

Vehicle—
Service—
Due at—
Your chosen workshop completes the service checklist and sends the form with its invoice to AutoSure by email or WhatsApp. We verify covered work and pay the workshop directly. Additional repairs require separate approval.

Service activity

Track service paperwork and review earlier AutoSure service activity.

Current service activity

No active service activity

When AutoSure records service activity for this vehicle, its status will appear here.

Service activity history

Previous service-form and estimate activity appears here.

0 activities

Profile

Account settings

Manage your account, agreements and privacy settings.

Account

Your profile

Keep your contact details up to date so AutoSure Care can reach you about your account and service activity.

Profile incomplete

Personal & contact details

Hidden by default on screen.
Sensitive details are hidden by default. Signed-in account information is handled through your AutoSure Care account.

Notifications

Choose optional reminder categories. Necessary application, billing and service-status messages may still be sent for the operation of your AutoSure Care account.

Next reminders
Keep your mileage updated and your monthly payments up to date.
Monthly subscription  •  Service access after 4 completed monthly payments when your car is due  •  No advance payments  •  Cancel anytime  •  Read terms here  •  Contact us  •  Built for South African drivers 🇿🇦
Notifications
Beta …

Your car.
Cared for monthly.

One simple scheduled-servicing subscription, priced for your actual vehicle and its expected servicing needs.

✓Fixed vehicle-specific monthly pricing
✓Minor & major scheduled servicing
✓Service access after 4 completed monthly payments when your car is due
✓Choose your own workshop and take the AutoSure service form when your request is approved

Ready to get started?

Sign in to manage an existing AutoSure Care account, or get a personalised monthly price for your car.

Private beta · No debit before approval · Live charging requires the connected payment provider.

This opens your email app with the message addressed to AutoSure Care.

✓

Application submitted

Under review
We’ll email and SMS you once your application has been reviewed. No payment is taken before approval.

If approved, the first monthly debit is scheduled for the 1st day of the next month.